FAQ

Find answers to the most frequently asked questions about The Natural Way here

How much are the delivery charges? 

Standard delivery costs €6.99, reduced to €2.99 for orders of €60.00 or more, and is completely free for orders of €100.00 or more in Belgium, the Netherlands and Germany.

You can save money by ordering together with friends, family or stable mates, splitting the delivery charges between you or enjoying free delivery together.

Do you live near B-9120 Melsele? Then come and collect your parcel for free at our local collection point!

We ship worldwide; please consult our shipping policy here.

How do I choose between Mud Fever Oil and CPL Oil? 

Depending on your horse’s symptoms and breed, we recommend the following:

- Mud Fever Oil: for mud fever, rasp and rain rot; for ponies and warmblood breeds
- CPL oil: for CPL, mud fever, rasp and hyperkeratosis; for horses with long hair (such as Friesians, Tinkers, draught horses, etc.)

Should I use Sweet Itch Lotion in combination with Zoem Spray?

You can, but you don’t have to. However, these two products form the perfect combination for itch relief and insect repellency, especially if you want to stop using sweet itch rugs.

Do you have any other questions?

Feel free to send us an email at info@thenaturalway.be or fill in our contact form, and I’ll advise you personally.